Privacy Policy

Last updated: July 15, 2026

This Privacy Policy explains how Upfront Websites (“we,” “us,” or “our”) collects, uses, and shares information when you use UpfrontWebsites.com (the “Site”) or contact us for website design, development, or support services.

1. Information we collect

We may collect:

Contact and business details you submit in our website request questionnaire (such as business name, industry, goals, contact name, email, phone, and website URL).
Support details you submit through the Support Center (such as name, account email, website URL, topic, subject, and message).
Communications you send us by email or other channels.
Technical data such as IP address, browser type, and basic usage information collected automatically by our hosting or analytics tools, if enabled.

We do not ask for credit card or payment details through the Site until you love and approve a website and choose to pay.

2. How we use information

We use the information we collect to:

Respond to website requests and build or revise websites.
Provide customer support and manage support tickets.
Communicate with you about your project, account, or our services.
Improve the Site and our services.
Comply with legal obligations and protect our rights.

3. How we share information

We do not sell your personal information. We may share information with:

Service providers who help us operate the Site, host data, send email, or process payments when you choose to pay (under appropriate agreements).
Professional advisors such as legal or accounting counsel when needed.
Authorities when required by law or to protect against fraud or harm.

4. Data retention

We retain website requests, support tickets, and related communications for as long as needed to provide services, resolve disputes, meet legal requirements, and operate our business. You may ask us to update or delete information where applicable.

5. Security

We take reasonable administrative and technical measures to protect information submitted through the Site. No method of transmission or storage is completely secure.

6. Cookies and similar technologies

The Site may use cookies or similar technologies required for basic operation, security, or (if enabled) analytics. You can control cookies through your browser settings.

7. Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13.

8. Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business retention needs. Contact us through the Support Center.

9. Third-party links

The Site may link to third-party websites. We are not responsible for their privacy practices.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the Site after updates means you acknowledge the revised policy.

11. Contact

Privacy questions: use our Support Center or email the address published on the Site. Related terms are in our Terms of Service.